Amazon bars Meta's Muse AI from shopping on its site

Amazon has blocked Meta's Muse AI agent from accessing its shopping website, citing safety risks and transparency concerns. According to reports, Amazon believes outside applications must operate openly and respect service provider decisions regarding participation. The block prevents Muse from browsing and shopping on the platform as Amazon seeks to protect its customer journey. The retailer specifically highlighted issues regarding credentials and the overall safety of the AI agent's interactions with its site.