They have the problem. So why won't they give you feedback?

Potential customers often ignore feedback requests because providing useful answers requires significant time and effort, such as learning unfamiliar tools. While the product may save time later, the immediate cost of feedback is too high for many. Separately, researchers led by Kristen Mark tracked 87 couples for one month to investigate the reasons behind declining sexual frequency in long-term relationships, highlighting how intimacy often shifts from a priority to a scheduled activity over several years.