Build an AI Shipment Agent with SMS, Voice, and Telnyx Inference

A new Python Flask application transforms traditional package tracking into an interactive AI shipment agent. Unlike standard one-way SMS updates, this system treats each shipment as a durable AI entity. It proactively sends SMS messages, understands customer replies via Telnyx AI Inference, and handles inbound voice calls using specific shipment context. This approach eliminates the need for customers to manually refresh tracking pages, providing a bidirectional communication path for real-time package updates and inquiries.