D365 Customer Insights for Our Own Sales Team (Customer Zero) (3) Fixing the D365 Sales Customization

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AI Fusion Summary

Within the Customer Zero project, D365 Customer Insights faced a technical constraint where activitypointer cannot be used as a Dataverse trigger because it is an abstract aggregation view. This prevented Power Automate flows from identifying customers without activity for 90+ days. Additionally, the team encountered unexplained errors during daily data refreshes. While schedules appeared functional, failures occurred during the unification process specifically at the Customer Profiles step, requiring manual intervention to resolve.
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