FCC plans robocall scorecard to grade phone companies on spam call blocking

The FCC is proposing a public robocall mitigation scorecard to grade phone companies on their ability to block illegal spam calls. This initiative aims to empower consumers and motivate providers to improve their protection efforts while minimizing false positives on legitimate calls. According to the FCC Consumer and Governmental Affairs Bureau, these scorecards may incorporate call-blocking statistics, customer complaint data, and enforcement actions to assess the overall effectiveness of voice service providers in combating illegal robocalls.