Sonos Launches Sonos 27 OS With ChatGPT Support, AI Agents And More

Sonos has launched the Sonos 27 OS, introducing AI-powered controls, ChatGPT integration, and a redesigned app. This update powers the upcoming Beam Ultra and Ace Ultra products. Additionally, Sonos Play will launch in India on September 8. These developments follow a period of significant customer dissatisfaction caused by software updates in 2024 that broke app functionality, leading to the removal of the CEO and public apologies as the company seeks to regain user trust.